- 9Q: How do I view prices ?
- A: To view prices you will need login details, we will need your company name, address and contact details either by phone 01256 397770 or by e-mail sales@tdigroup.co.uk. Please note that we only supply to trade customers and don’t supply directly to the public.
- Q: Is there a minimum order value ?
- A: Yes, minimum order value is £25.00 (net).
- Q: Is there a cut off time for next day delivery ?
- A: Yes, the cut off time for next day delivery is 4pm.
- Q: Do you charge carriage ?
- A: For orders over £150.00 carriage is free, for smaller orders carriage is charged at £9.50 per box. Carriage may be charged on orders for large equipment racks, this is due to having to send vis a specialist courier. Our carriage charges are to most mainland addresses in Great Britain, please check for shipping costs to other areas including Northern Ireland and northern Scotland and islands.
- Q: Can I have a timed delivery?
- A: Yes, we are able to offer pre 12, pre 10:30 or Saturday deliveries to most mainland addresses in Great Britain. Should you require a timed delivery please contact us for pricing.
- Q: Can I order from outside the UK?
- A: Yes, we are happy to supply to trade outside of the UK, although not through the website. Please contact us in the office by phone 01256 397770 or by e-mail sales@tdigroup.co.uk.
- Q: Can we have our order delivered directly to a site address?
- A: Yes, please advise a contact name and mobile number for somebody who will be on site to accept delivery.