Privacy Notice

This privacy notice has been compiled in order to respect and protect those who are concerned with how their ‘Personally Identifiable Information’ (PII) is used. PII, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information. This Privacy Policy only applies to TDI Tremiver Ltd; It does not apply to the practices of third parties or entities that we do not own, control, or the personnel that we do not manage or hire.

What personal information do we collect?

Any personal or necessary information you provide during the submission of forms, orders of products or services, or use of any services on or through our website will be collected and stored. Personal information as defined by this Privacy Policy is any information that identifies you personally, including but not limited to name, address, telephone number and email address. You may decide whether to provide personal information to us at your discretion; however, if you decline to do so, you may not be able to retain our services.

When do we collect information?
We collect information from you when you register on our site, request a quotation from us, place an order with us, subscribe to a newsletter or enter information on our site.

How do we use your information?
We may use the information we collect from you in the following ways:

  • To personalise user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some website features will be disabled, which may adversely affect the user experience.

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Legitimate interests

Under the new data protection law starting in May 2018 we have a number of lawful reasons that we can use (or ‘process’) your personal information. One of the lawful reasons is called ‘legitimate interests’.

Broadly speaking Legitimate Interests means that we can process your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests.

So, what does this mean?

When you provide your personal details to us we use your information for our legitimate business interests to carry out the processing of your enquiries, quotations, and orders, along with providing useful marketing communications to keep you informed of offers, training opportunities, and product news. Other reasons may include preventing fraud, maintaining the security of our system, data analytics, enhancing, modifying or improving our services, identifying usage trends and determining the effectiveness of our campaigns.

Before doing this though, we will also carefully consider and balance any potential impact on you and your rights.

Your Rights

As an individual, you have the following legal rights:

  • the right of access to personal data relating to you
  • the right to correct any mistakes in your information
  • the right to ask us to stop contacting you with direct marketing
  • the right to prevent your personal data being processed in some circumstances
  • the right to object to processing of your data where processed on the grounds of legitimate interests
  • the right to erasure in some circumstances

If you would like to exercise your rights, please contact us using the details set out below.

We will respond to any rights that you exercise within a month of receiving your request.

Opting out:
If at any time you would like to unsubscribe from receiving future communications from us, you can email us at info@tdigroup.co.uk and we will promptly remove you from ALL correspondence. Please note that our mailshot communications also have an unsubscribe link.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

TDI Tremiver Ltd
West Farm, Popham, Winchester, SO21 3BH

Tel: 01256 397770

info@tdigroup.co.uk